Over 15 Years Experience    Locally Owned

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Your Guarantee

Platinum Guarantee

  • No Risk
    If you are dissatisfied with the job done, call our office within 24 hours and we will remedy or re-clean the problem area at no extra cost to you.
  • No Obligation
    We guarantee you will be satisfied with our service, otherwise there is no obligation for you to continue with us irrespective of any ongoing agreement.
  • No Contracts
    We work to an agreement - not a contract. This means that if the time comes where you no longer wish to use our services our agreement simply comes to an end.

Your Assurance of Quality

Our business is still family owned and run, this means we put our reputation on the line every day with each job, and every customer interaction. We're comitted to delivering a service that you find is value for money and that is sutainable over a long-term.

To ensure we meet our ongoing standards we maintain a comprehensive insurance policy covering Public and Product Liability abd Workers Compensation. In addition we have developed a comprehensive WHS policy and seek ongoing compliance with ISO: 9001 standards.

Green

We are committed to the environment by using the best quality and envirnmentally safe products and procedures. This is not only good for us, it is good for you too.

 

Comprehensive Insurance Coverage.

Octagon Property Services Pty Ltd is comprehensively insured for both public liabillity and product liability, covering us for accidents or injuries that occur as result of our business activities, and accidental damage to your property.

qbe-logoPolicy No 41A936174BPK Renewal: 30 APRIL 2017 Cover $10 million

 

  • Covers property damage including any loss of use of property
  • Covers products liability
  • Covers our legal defence costs
  • Covers legal liablity to pay compensation for personal injury, property damage and advertising liablity

Work Health & Safety Standards

Octagon Property Services Pty Ltd has updated their WHS (Work Health and Safety) documentation and procedures to be fully compliant with the current AS/NZS 4801 Standards. Our staff and contractors are responsible for ensuring company safe work method statements comply with standards and codes on a daily basis.

Documentation includes sections on management of risk in the workplace, incident reporting, emergency procedures, the Work Health & Safety consultative process, general safety policies, safety performance monitoring, safety inspections, safety in the office and a comprehensive Safe Work Method Statements.Our sub-contractors have all been trained and signed off on the Policies and procedures which are now stored and updated on a secure platform.

ISO: 9001 Compliance

All Operating policies and procedures are fully compliant with ISO: 9001 Quality Standards. Octagon Property Services Pty Ltd continually reviews and updates Management Quality Control Systems and all Operating Policies and Procedures to ensure compliance and continual Quality Improvement.